CODE OF CONDUCT

Guiding Our Actions, Upholding Our Values.

We kindly request that all customers demonstrate courteous behavior and friendly social conduct while on our premises. Respecting the rights of individuals includes refraining from using abusive language, making threats, engaging in violent outbursts, intimidation, bullying, harassment, or any other form of abusive, aggressive, or disruptive behavior towards AquaTech customers and employees. AquaTech employees are trained and employed to uphold AquaTech's policies. If a situation arises that is inconsistent with our policy, termination of services may be necessary. In the event that termination of services is necessary, a refund will be provided based on the number of completed classes in the current billing period. Any additional paid fees and/or makeup tokens will be forfeited.

FACILITY DISINFECTION

Advanced Air and Surface Disinfection Systems

At AquaTech, we prioritize the health and safety of our guests and staff by utilizing state-of-the-art air and surface disinfection systems.

Air Disinfection Systems:

• Negative Pressure "Inflow" Systems:
• AquaTech employs air systems similar to those used in hospitals for Infectious Patient Isolation. This inflow isolation technique ensures that clean air flows into any breached containment area, preventing contaminated air from escaping. This method, in compliance with U.S. Environmental Protection Agency Guidelines, has been a trusted solution for decades in controlling hazardous indoor air contaminants.
• Ultraviolet (UV) Lamp Air Scrubber Solution:
• To further enhance air quality, we’ve added 11 UV lamps to our air duct systems. These lamps effectively remove or destroy up to 99% of airborne and surface contaminants, providing an extra layer of protection against pollutants and dangerous contaminants.

Surface Disinfection Systems and Protocols:

• Staff Cleaning Rounds:
• Our team follows a rigorous cleaning protocol, performing extra rounds between transitions. They utilize advanced tools such as UV sanitizing wands and industry-grade cleaning chemicals to ensure all surfaces are thoroughly disinfected.
• Professional Cleaning Services:
• AquaTech partners with professional cleaning companies to sanitize our facilities and pools regularly. The entire facility undergoes professional cleaning and disinfection every night after operations conclude.

With these measures in place, we are committed to maintaining a safe, clean, and welcoming environment for all. Thank you for trusting AquaTech!

SWIMMER SAFETY

Swim Smart, Stay Safe.

Swimming is an activity that carries inherent risks, particularly the risk of drowning. As a result, AquaTech places the utmost importance on ensuring safety. Safety is prioritized over parental convenience, scheduling, politeness, and personal sentiments. The pool area is not considered a safe location for a "time out." It is mandatory for all children to have appropriate supervision at all times. Therefore, if your child engages in any behavior that poses a danger to themselves, other children, or the instructor(s), and does not respond adequately to instructions or corrections, etc., we reserve the right to remove your child from the class and withdraw their enrollment. Examples of dangerous behavior include, but are not limited to, grabbing other children, screaming, hitting, spitting, running alongside the pool, swimming out of turn, causing panic in others, and behaving in a manner that disrupts the instructor(s) from focusing on the safety of the other children in the class. In the event of unenrollment, a refund will be provided based on the number of completed classes in the current billing period.