CODE OF CONDUCT

We kindly request that all customers demonstrate courteous behavior and friendly social conduct while on our premises. Respecting the rights of individuals includes refraining from using abusive language, making threats, engaging in violent outbursts, intimidation, bullying, harassment, or any other form of abusive, aggressive, or disruptive behavior towards AquaTech customers and employees. AquaTech employees are trained and employed to uphold AquaTech's policies. If a situation arises that is inconsistent with our policy, termination of services may be necessary. In the event that termination of services is necessary, a refund will be provided based on the number of completed classes in the current billing period. Any additional paid fees and/or makeup tokens will be forfeited.

FACILITY DISINFECTION

AIR DISINFECTION SYSTEMS

NEGATIVE PRESSURE "INFLOW" SYSTEMS: AquaTech uses air systems that hospitals utilize for Infectious Patient Isolation. Inflow is a tried-and-true, proven isolation technique for which the goal is to ensure that any breach in the containment barrier will cause ‘clean’ air from surrounding spaces to flow in, as opposed to allowing ‘dirty’ air from the contaminated area to escape. In accordance with U.S. Environmental Protection Agency Guidelines, this method has been used for decades by environmental remediation companies for effective containment and control of hazardous indoor air contaminants.

ULTRAVIOLET LIGHT (UV) LAMP AIR SCRUBBER SOLUTION: In addition to managing negative airflow we now added 11 UV lamps to our air duct systems. This will remove or destroy up to 99% of all surface and airborne contaminants. Protects people from dangerous contaminants and pollutants.

SURFACE DISINFECTION SYSTEMS & PROTOCOL

STAFF CLEANING ROUNDS:  Our staff follows a strict cleaning protocol, with extra cleaning rounds between transitions, and utilizes UV sanitizing wands, as well as, liquid cleaning chemicals, etc.

PROFESSIONAL CLEANERS: AquaTech utilizes professional cleaning companies to clean both our facilities and pools on a regular basis. The facility is professionally cleaned and sanitized every night after operations end.

SWIMMER SAFETY

Swimming is an activity that carries inherent risks, particularly the risk of drowning. As a result, AquaTech places the utmost importance on ensuring safety. Safety is prioritized over parental convenience, scheduling, politeness, and personal sentiments. The pool area is not considered a safe location for a "time out." It is mandatory for all children to have appropriate supervision at all times. Therefore, if your child engages in any behavior that poses a danger to themselves, other children, or the instructor(s), and does not respond adequately to instructions or corrections, etc., we reserve the right to remove your child from the class and withdraw their enrollment. Examples of dangerous behavior include, but are not limited to, grabbing other children, screaming, hitting, spitting, running alongside the pool, swimming out of turn, causing panic in others, and behaving in a manner that disrupts the instructor(s) from focusing on the safety of the other children in the class. In the event of unenrollment, a refund will be provided based on the number of completed classes in the current billing period.