Help Us, help you!

Filling out a form with as much detail as possible allows us to have a clear picture of how to best assist you. 


If you are having trouble finding availability in our Customer Portal class schedule, please use the Request A Lesson or Use A Makeup Token form to get booking assistance! 


If you would like to withdraw from classes or need to report an absence so you can receive a makeup token, please use the Withdraw Billing or Report An Absence forms. 


If you have general questions or feedback to provide, please use the General Questions or Provide Feedback forms. 

Report an absence

By no later than 8:00 AM PST the day of the scheduled lesson to receive a makeup token.

Use a Makeup Token

Request assistance to find a lesson with availability for a makeup token within the next 7 days.

general question

Ask general questions about AquaTech or your account. Our staff will do our best to assist you!

Request a lesson

Request staff assistance to find lesson availability that begins within the next 7 days.

Withdraw billing

Withdraw from the ongoing 4 week lesson billing cycle. Must be submitted by 8:00 AM PST final day of cycle.

provide feedback

Provide valuable feedback to our management team. We want to hear you!