Help Us, help you!

Filling out a form with as much detail as possible allows us to have a clear picture of how to best assist you. 


If you are having trouble finding availability in our Customer Portal class schedule, please use the Request A Lesson or Use A Makeup Token form to get booking assistance! 


If you would like to withdraw from classes or need to report and absence so you can receive a makeup token, please use the Withdraw Billing or Report An Absence forms. 


If you have general questions or feedback to provide, please use the General Questions or Provide Feedback forms. 

Report an absence

By no later than 8:00 AM PST the day of the scheduled lesson or reservation.

Use a Makeup Token

Request to use a makeup token for a makeup lesson sometime in the next 7 days.

general question

Ask general questions about AquaTech or your account.

Request a lesson

Request an ongoing lesson to start sometime in the next 7 days. Get staff assistance.

Withdraw billing

Withdraw from ongoing lesson bookings and the upcoming billing cycle.

provide feedback

Provide valuable feedback to our management team .