#1 Swim Lessons for Kids in the Bay Area

SELF-SERVICE FORMS

Our prescribed and fastest way to reach our customer care team is to utilize our specific forms below.

Give the gift of swimming to a friend or family member! 

GIFT CERTIFICATE

Fill out this form by no later than 8:00 AM PST the day of your scheduled lesson. If an absence is reported by this time, a makeup token will be issued to your account.

REPORT A FUTURE ABSENCE

Fill out this form to request a lesson within the next 7 days.

Lessons can be booked by members only. Register to become a member in our CUSTOMER PORTAL

REQUEST A LESSON

Fill out this form to request use of a makeup token in the next 7 days. 

AquaTech guarantees your regularly scheduled lesson each week. While we offer makeup tokens for absences reported in advance, we do not guarantee specific days/times for makeup lesson availability. If you have a very restrictive schedule, we do not recommend missing your regularly reserved lesson day/time. 

There are NO financial credits or reimbursements for makeup tokens that have not been used within the policy timeframe. Once a makeup token has been booked, there are NO cancellations or changes that can be made. If the makeup lesson is missed, the makeup token is forfeited. 

Makeup tokens can be utilized in place of payment for AquaBaby / AquaRec reservations. A makeup token is equivalent to payment for reservation of 1 child and 1 adult participant. 

REQUEST A MAKEUP LESSON

Fill out this form to reserve a lane space for your family during our AquaBaby or AquaRec recreation swim hours.

Reservations can be made by members only. Register to become a member in our CUSTOMER PORTAL

Request A Reservation

Important Withdrawal Instructions:

  • A withdrawal form is required to withdraw from all on-going lessons. The withdrawal form must be received by no later than 8:00 AM PST on the final day of the 4 week billing cycle to be removed from, or pro-rated for the following 4 week cycle billing cycle.
  • There are no reimbursements or financial credits given for programs already billed for the current 4 week billing cycle. 
  • 2020 billing dates are: August 5, September 2, September 30, October 28, November 25, December 23. 

WITHDRAW FROM LESSONS

Fill out the form below to get answers to your questions. 

GENERAL INFORMATION FORM

Fill out the form below to provide feedback to our management team. 

FEEDBACK FORM

Aquatech Swim has the absolute best Swim Lessons for Kids in the Bay Area.  Stop by and Check out our clean family friendly facilities. 

This is a unique website which will require a more modern browser to work!

Please upgrade today!