Use A makeup token

Fill out this form to request use of a makeup token in the next 7 days. Makeup Tokens can also be booked through the CUSTOMER PORTAL by visiting MY ACCOUNT and selecting the MAKEUPS under a specific student. 

 

AquaTech guarantees your regularly scheduled lesson each week. While we offer 4 makeup tokens per year for absences reported in advance, we do not guarantee specific days/times for makeup lesson availability. If you have a very restrictive schedule, we do not recommend missing your regularly reserved lesson day/time.

 

There are NO financial credits or reimbursements for makeup tokens that have not been used within the policy timeframe. Once a makeup token has been booked, there are NO cancellations or changes that can be made. If the makeup lesson is missed, the makeup token will be forfeited. 

Request To Use A Makeup Token
IMPORTANT: We can only book 7 days in advance - do not turn in this form now if you are not looking for a booking / reservation in the next 7 days.
IMPORTANT: Once a makeup lesson or AquaRec reservation has been booked, there are no cancellations or changes that can be made. If the lesson or reservation is missed, the makeup token or reservation is forfeited.
IMPORTANT: If the NO option is selected, we will need to contact you via phone which will delay the booking process.
IF NOT: Visit the Customer Portal and select MY ACCOUNT. Find the student with make up tokens and select MAKEUPS option under their name to book a token in an open class.