You can also book your own makeup token through the CUSTOMER PORTAL. Fill out this form to request use of a makeup token in the next 7 days. AquaTech guarantees your regularly scheduled lesson each week. While we offer makeup tokens for absences reported in advance, we do not guarantee specific days/times for makeup lesson availability. If you have a very restrictive schedule, we do not recommend missing your regularly reserved lesson day/time.
There are NO financial credits or reimbursements for makeup tokens that have not been used within the policy timeframe. Once a makeup token has been booked, there are NO cancellations or changes that can be made. If the makeup lesson is missed, the makeup token is forfeited.