recreational swim

Recreational family swim at AquaTech is called AquaRec. AquaRec allows our member families to reserve blocks of time to swim together recreationally.

 

We do not allow adults to participate in AquaRec without children. We do not have adult lap swim or fitness at this time. 

 

HOW TO GET STARTED:

 

*View our AQUAREC reservation availability through the CUSTOMER PORTAL (If you do not have an AquaTech Customer Portal account, you will be prompted to create one prior to being allowed to view the AquaRec schedule).

 

*Find availability and reserve spaces for all of your participants (if adults are not listed as students on the account, but will be joining the swim, be sure to select the ADD STUDENT option in your account profile to reserve spaces for the adults as well!)

*Reservations can be made up to 7 days in advance but no further. 

 

*Swim diapers are required for all swimmers under the age of 3 or not yet potty trained. 

 

*Children who cannot  independently survival swim must be accompanied by a supervising adult in the pool.

 

*Adults must be accompanied by children in the water. Adults without children are not permitted. 

 

*Showers are for rinse purposes only, no soap or shampoo allowed. 

 

*AquaRec reservations must be made in advance. There are no walk-ins allowed. Be sure to reserve a space for all of your party online, prior to the day/time of your reservation.

 

*Families are allowed to bring reasonably sized toys, floats, etc. AquaTech management has the right to refuse an outside toy/float if it is deemed a safety hazard to other swimmers. 

$15 per swimmer per reservation*

*There are no financial refunds or credits for missed reservations. 

 

ALAMEDA HOURS: 

Wednesdays - Fridays: 12:30 PM - 2:00 PM  

Saturdays - Sundays: 4:30 PM - 6:00 PM & 6:00 PM - 7:30 PM

 

CONCORD HOURS: 

Wednesdays - Fridays: 12:30 PM - 2:00 PM  

Saturdays - Sundays: 2:30 PM - 4:00 PM

 

View our current AQUAREC reservation availability through the CUSTOMER PORTAL (If you do not have an AquaTech Customer Portal account, you will be prompted to create one prior to being allowed to view the AquaRec schedule and make reservations).

REPORTING AN ABSENCE: 

 

*Use the REPORT AN ABSENCE form by no later than 8:00 AM the day of the scheduled booking to receive a makeup token. 

*If the booking was made using a makeup token, there are no cancellations or changes that can be made without forfeiting the makeup token.

*There are no financial refunds or credits for missed reservations.

 

HOW TO USE A MAKEUP TOKEN IN AQUAREC: 

 

*Log into the CUSTOMER PORTAL

*Under the MY ACCOUNT menu option, select the MAKEUPS option under a student

*Under the CURRENT LOCATION MAKEUP TOKENS section, click the USE MAKEUP TOKEN button

*Find the reservation time that works for you and click SUBMIT REQUEST

 

*If you used an AQUAREC makeup token to book your AquaRec spaces, you will receive a confirmation email per each token booked. 

 

*If you used a LESSON makeup token to book your AquaRec spaces, one lesson token gives you access for 2 swimmer participants. You will receive 2 email confirmations: 1) Auto confirmation of the booked token 2) An email from our staff confirming the additional swimmer was booked to accompany your token swimmer. IMPORTANT: While 2 swimmer participants per LESSON makeup token will be booked, if you would like to add additional swimmers at cost, please do so! Reservations must be made in advance as space fills up!