Customers enrolled in the Concord Unlimted Program, must adhere to the following guidelines:
To book unlimited additional classes:
Contact the school via phone at 866-633-4147 OR by using the Concord Unlimited Form in the Self Service section of the AquaTech website.
Reserve your spot in any available “like” class for the current day or following 4 days in advance. Class space is booked on a first come, first serve basis and will be booked in the order received.
Cancelling a booked class:
All classes booked, both ongoing and unlimited, must be cancelled by 9 AM the day of the scheduled class in order to remain in the unlimited program. Contact the school via the Report An Absence Form in the Self Service section of the website. With Concord Unlimited, a class that has not been cancelled and instead been no-showed to by a student, will be subject to a $10 “no-show” fee. In order for this program to work, AquaTech must know if you will not be attending a class you have previously booked.
Withdrawing from the unlimited program:
The Withdrawal Form must be filled out in order to withdraw from the Concord Unlimited promotion. All withdrawals are due by no later than 12 PM (noon) on the final day of each month to avoid billing on the 1st of the month.